Legal / Privacy Policy

This privacy notice for Netcord is to describe how and why we might collect, store, use, and/or share your information when you use our services.

Last updated: 27 May 2023

This privacy notice ("Privacy Notice," "Notice," "Privacy Policy," or "Policy") for Netcord Creative Agency is used to describe how and why we might collect, store, use, and/or share your information when you use our services.

• Personal Information: We collect personal information that you voluntarily provide to us when using our services. This may include your name, email address, contact information, and any other information you choose to provide.
• Usage Information: We may collect non-personal information about how you interact with our services, such as your IP address, device information, and browsing activity.

We use the personal information you provide to us for the following purposes:

• To communicate with you and respond to your inquiries or requests.
• To provide, maintain, and improve our services.
• To personalize and enhance your experience with our services.
• To fulfill any contractual obligations or agreements with you.
• To send you important updates, newsletters, and promotional materials (with your consent, where required by law).

We may use non-personal information for analytical purposes, to monitor and analyze trends, usage patterns, and preferences, in order to improve our services and enhance user experience.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We do not sell, trade, or transfer your personal information to third parties without your explicit consent, except as described in this Privacy Policy.

We may share your personal information with trusted service providers who assist us in operating our business, providing our services, or serving our users (e.g., hosting providers, payment processors). These third-party service providers are obligated to maintain the confidentiality and security of your personal information.

We may also disclose your personal information if required by law, court order, or government regulation, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

It is important to note that while we strive to protect your personal information, you share such information at your own risk, and we cannot be held responsible for any unauthorized access or breaches.

You have the right to access, update, and correct your personal information. If you need assistance with this, please contact us using the information provided below.

You have the right to withdraw your consent for certain processing activities. However, please note that withdrawing consent may impact your ability to use certain features or services.

To withdraw your consent to Google Analytics data collection, you can install Google's own browser extension. More information can be found here.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately.

To pay for a Netcord Service, we require the client to be over the age of 18 or accompanied and supervised by a parent or guardian. To read more about our Terms and Conditions, refer to our TOC here.

We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the revised date will be indicated at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at support@netcord.in.